Supernodes Pty Ltd (ABN 73 625 026 738) operates supernodes.ai. This policy explains how we collect, use and protect your personal information when you visit our website or use our services.
What we collect
When you visit supernodes.ai, we automatically collect:
- IP address: used to identify your general location and company
- Page URLs: which pages you visit and how you navigate the site
- Browser and device information: user agent, screen size, operating system
- Referrer information: how you arrived at our site
When you fill in a form, we also collect your name, email address and any information you provide in your message.
How we collect it
We use the following tools on our website:
- Google Analytics (GA4): tracks page views, sessions and user behaviour. Data is anonymised where possible. Google's privacy policy applies to data processed by Google.
- Custom IP capture: a first-party script that records your IP address, page visited, user agent and referrer. This data is sent to our server for analytics and lead identification.
- HubSpot: when you submit a form, your contact information is stored in HubSpot, our CRM.
Why we collect it
We use this data to:
- Improve our website and services
- Understand which businesses are interested in what we do
- Respond to enquiries and follow up on interest
- Send relevant information about our services (only if you've opted in)
Cookies
Our site uses cookies set by Google Analytics. These are used for analytics. You can disable cookies in your browser settings, but this may affect how the site functions.
Who we share data with
We do not sell your personal information. We share data only with the service providers listed above (Google, HubSpot) who process it on our behalf. Each provider operates under its own privacy framework.
Data retention
IP address and website visit data is retained for up to 26 months. Contact information is retained for as long as we have a business relationship with you, or until you request deletion.
Your rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise any of these rights, email us at [email protected].
Changes to this policy
We may update this policy from time to time. The latest version is always available at this URL. Significant changes will be noted on our website.
Contact
If you have questions about this policy, contact:
Ruggero Paternò
[email protected]
Supernodes Pty Ltd, Sydney, Australia